What are the check-in and check-out times at Naala Tulum?
Check-in is from 15:00 and check-out is by 12:00.
50 photos
Naala Tulum – A Favorite for Families in Tulum
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Key details
About the Hotel
Av. Coba Sur, Region 014, Tulum, 77760,
- Close to the beach
Great
8.1
4.1
3.9
Rooms & Accommodations
Naala Tulum offers 87 rooms and 8 two-bedroom residences. Rooms range from 25 m² to 110 m², with options including twin, double, or king beds. All rooms include air conditioning, a desk, flat-screen TV, private bathroom, minibar, and Alexa virtual assistant. Select rooms feature balconies or terraces with garden views, smart TVs, and kitchenettes with microwaves and refrigerators. The largest residence includes a full kitchen, living and dining areas, and a master bedroom with a king bed.
Dining & Drinks
The restaurant serves international cuisine on a rooftop terrace, using local ingredients. The bar offers cocktails, wine, and champagne, with rooftop seating overlooking greenery. Room service is available during restaurant hours.
Leisure & Facilities
The rooftop has a pool and jacuzzi with panoramic views. There's also a central garden with seating areas. Free Wi-Fi is available throughout the property. Guests can organize tours through the front desk.
Location & Accessibility
Naala Tulum is located between Tulum town and the beach, 2 km from Tulum Bus Station and 64 km from Cozumel International Airport. Nearby attractions include Tulum Archaeological Site (2.5 km), Parque Nacional de Tulum (2 km), and Cenote Zacil-Ha (2 km). Paid airport transfers are available.
Services & Extras
The hotel provides daily housekeeping, luggage storage, and a paid shuttle service. Guests can use the free parking onsite or request wedding packages with banquet space on the rooftop. Day passes ($200 MXN) include food and beverage credits.
“What stands out is the rooftop pool designed for tranquil sunset moments, plus the unique decor blending contemporary with Middle Eastern touches. The location puts you near Tulum's beaches and historical sites; family residences with kitchens are also available. A central garden offers a peaceful retreat in a lively area.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- King Room Terrace2 persons50 sq. feet1 King-size bedAir conditioningShowerroom details
- Twin Room Terrace2 persons60 sq. feet2 Double bedsAir conditioningShowerroom details
- Standard King Room2 persons25 sq. feet2 Double bedsAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Infinity pool
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Solarium
- Public Bath
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Dining table
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Naala Tulum Location
Av. Coba Sur, Region 014, Tulum, 77760,
Explore Tulum
Local Highlights
Tulum Archaeological Site
10-minute drive
Ancient ruins overlooking the Caribbean, showcasing Mayan history with stunning coastal views.
Parque Nacional de Tulum
5-minute drive
Beautiful natural park with beaches and cenotes, perfect for hiking and photography.
Caleta Tankha Playa
8 minutes' walk
Charming beach with calm waters, ideal for swimming and sunbathing with a tranquil atmosphere.
Cenote Zacil-Ha
20 minutes walking
Picturesque cenote featuring crystal-clear waters, perfect for swimming and relaxing.
Diving at Xibalba Dive Center
15 minutes walking
Exciting diving experiences in cenotes, offering guided dives for both beginners and experts.
Yoga at alkimia
16 minutes walking
Relaxation through yoga classes offered in a serene environment, enhancing wellness and tranquility.
MALEVO Tulum
6 minutes' walk
Argentinian steakhouse known for its vibrant atmosphere and delicious grilled meats, unique to the region.
Spyder Cafe Tulum
7 minutes' walk
Casual eatery serving breakfast and lunch, famous for its coffee and healthy options, perfect for all-day dining.
Ristorante Sale & Pepe Tulum
12 minutes walking
Cozy Italian restaurant with homemade pasta and a friendly vibe, ideal for romantic dinners or family meals.
Cenote Dos Ojos
10-minute drive
Popular cenote with an underground river, perfect for swimming, snorkeling, or simply enjoying the scenery.
Salsa Night at a local bar
10-minute drive
Energetic venue offering salsa dancing lessons and live music, great for couples and groups looking for fun.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of US$15 per person per day.
Pets
Pets are not allowed.
Number of rooms:
117
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Beautiful pool
Comfortable bed
Helpful staff
Great location
Rooftop pool area
Cons
Lost wristband
Poor bikes
Limited breakfast
Guest reviewsShow more reviews
FAQs
About Naala Tulum
How far is Naala Tulum from Cozumel International Airport?
Naala Tulum is located 64 km from Cozumel International Airport.
Is there a swimming pool available at Naala Tulum?
The hotel features an outdoor rooftop infinity pool.
What dining options are available at Naala Tulum?
The hotel has an on-site restaurant that serves international cuisine.
Which attractions are near Naala Tulum?
Nearby attractions include Tulum Archaeological Site (3 km), Las Palmas Beach (2 km), and South Tulum Beach (2 km).
Does Naala Tulum offer free Wi-Fi access?
Free Wi-Fi is available in all rooms and common areas.
What amenities can guests expect in the rooms at Naala Tulum?
Rooms are equipped with air conditioning, a flat-screen TV, a desk, a safety deposit box, and a private bathroom.
Are breakfast options available at Naala Tulum?
Continental and à la carte breakfast options are available daily for an additional charge of 15 USD.
Does Naala Tulum have bicycle rental services?
Bicycle rental is available on-site for guests.
What languages are spoken by the staff at Naala Tulum?
The staff at the hotel can communicate in multiple languages.
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