Sunday Hotel Naala, Downtown Tulum – Family Hotel in Tulum | From 977MXN/Night

Sunday Hotel Naala, Downtown Tulum Exterior photo

Key details

About the Hotel

Av. Coba Sur, Region 014, Tulum, 77760

Close to the beach

Great

8.2

/10

4.2

3.9

Loved by Sunday Hotel Naala, Downtown Tulum guests

Spacious rooms

Comfortable bed

Delicious breakfast

Attentive staff

Rooftop pool

Convenient location

"The food was amazing on the roof by the pool was probably our favourite meal while in Tulúm."

Tanisha from Australia

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"The rooftop poll was really nice as well!"

Davide from Italy

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"The beds were amazing and had the best nights sleep in these!!"

Maybe321

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Leisure

Amenities

Naala Tulum offers a rooftop infinity pool open all year with jungle and sunset views, plus a second outdoor swimming pool. The hotel's central garden provides a quiet space with outdoor furniture and sun terraces for guests. Complimentary WiFi is available in all rooms and common areas, and daily housekeeping keeps accommodations clean.

Room Options

Standard king rooms and deluxe king rooms are available, along with two-bedroom family residences that include full kitchens with microwave, fridge, and oven. Selected rooms have private balconies or terraces overlooking the garden or city. Each room includes air conditioning, a flat-screen TV, a desk, and a safety deposit box.

Dining

The in-house restaurant serves international cuisine prepared with local produce, and the bar offers wine and champagne. Breakfast options include continental and à la carte menus, with additional choices like snack bar items and special diet menus. Room service is available, and packed lunches can be arranged for day trips.

Location

The hotel is 1.6 km from Tulum Bus station and 2.5 km from the Tulum Archaeological Site. Nearby beaches include Las Palmas Beach (1.7 km) and Paraíso Beach (1.9 km), with South Tulum Beach 2.4 km away. The Sian Ka'an Biosphere Reserve and the main Tulum beach strip are within a short drive or bicycle ride.

Services

A 24-hour front desk handles express check-in/out, luggage storage, and tour desk arrangements. The hotel offers bicycle rentals on-site for exploring Tulum, plus paid airport shuttle service to Cozumel International Airport (64 km). Concierge service, car hire, and paid parking (garage and accessible spaces) are available.

Highlights

Location: 2.5 km from Tulum Archaeological Site, 1.7 km from Las Palmas Beach

Rooms: Family residences with full kitchens, plus deluxe king rooms with terrace

Dining: Restaurant serving international cuisine with local produce

Pool: Rooftop infinity pool open year-round with sunset views

Services: Bicycle rental, airport shuttle, concierge, and tour desk

“What stands out is the rooftop pool designed for tranquil sunset moments, plus the unique decor blending contemporary with Middle Eastern touches. The location puts you near Tulum's beaches and historical sites; family residences with kitchens are also available. A central garden offers a peaceful retreat in a lively area.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.4/10Review score

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Highlights from guests

Room FeaturesSpacious Retreat

The rooms were big and super clean. I loved the cute soft seating area, balcony and huge comfy beds. Everything I hoped for!

Alice Thompson from United Kingdom

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DiningTasty breakfast!

Breakfast was excellent with many tasty options. I especially enjoyed the fresh fruit, pancakes, and omelettes made to order.

Kenji Tanaka from Japan

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Spa & LeisureRooftop bliss

The rooftop pool was incredible! It was a great place to relax and enjoy the stunning views. The water was always refreshing.

Ingrid Müller from Germany

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Media & EntertainmentModern Amenities

The TV with Netflix in the room was a great bonus! I enjoyed watching movies in the evening.

David Smith from Canada

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Deluxe Suite room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Comfort Suite View
2 persons
36 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Standard Double Balcony
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Availability and pricing for your selected dates

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October 2026 - October 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.3/10Review score

General

Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Infinity pool
Rooftop pool
Beach access
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa lounge
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Sunday Hotel Naala, Downtown Tulum Location

Av. Coba Sur, Region 014, Tulum, 77760

Explore Tulum

Local Highlights

Tulum Archaeological Site

10-minute drive

Ancient ruins overlooking the Caribbean, showcasing Mayan history with stunning coastal views.

Parque Nacional de Tulum

5-minute drive

Beautiful natural park with beaches and cenotes, perfect for hiking and photography.

Caleta Tankha Playa

8 minutes' walk

Charming beach with calm waters, ideal for swimming and sunbathing with a tranquil atmosphere.

Cenote Zacil-Ha

20 minutes walking

Picturesque cenote featuring crystal-clear waters, perfect for swimming and relaxing.

Diving at Xibalba Dive Center

15 minutes walking

Exciting diving experiences in cenotes, offering guided dives for both beginners and experts.

Yoga at alkimia

16 minutes walking

Relaxation through yoga classes offered in a serene environment, enhancing wellness and tranquility.

MALEVO Tulum

6 minutes' walk

Argentinian steakhouse known for its vibrant atmosphere and delicious grilled meats, unique to the region.

Spyder Cafe Tulum

7 minutes' walk

Casual eatery serving breakfast and lunch, famous for its coffee and healthy options, perfect for all-day dining.

Ristorante Sale & Pepe Tulum

12 minutes walking

Cozy Italian restaurant with homemade pasta and a friendly vibe, ideal for romantic dinners or family meals.

Cenote Dos Ojos

10-minute drive

Popular cenote with an underground river, perfect for swimming, snorkeling, or simply enjoying the scenery.

Salsa Night at a local bar

10-minute drive

Energetic venue offering salsa dancing lessons and live music, great for couples and groups looking for fun.

Tips on navigating the city

City Centre
Tulum 20 min · 1.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 94 min · 38.8 mi
Cozumel (CZM) 121 min · 49.8 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of MXN 200.0 per person.

Pets

Pets are allowed on request.

Former name

na´alá tulum

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 1090 verified reviews

8.0 /10

Great

82 %

Recommend

Breakfast

7.9/10

Cleanliness

8.7/10

Comfort

8.6/10

Facilities

8.3/10

Free Wi-Fi

8.9/10

Location

8.4/10

Paid Wi-Fi

6.8/10

Staff

8.1/10

Value for money

8.4/10

Pros

Beautiful pool

Comfortable bed

Helpful staff

Great location

Rooftop pool area

Cons

Lost wristband

Poor bikes

Limited breakfast

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FAQs

About Sunday Hotel Naala, Downtown Tulum

What is the distance from the 4-star Sunday Hotel Naala, Downtown Tulum to Tulum city centre?

Tulum city centre is reachable within a 20-minute walk from the 4-star Sunday Hotel Naala, Downtown Tulum.

Should we expect an airport shuttle to bring us to the Sunday Hotel Naala, Downtown Tulum?

Airport shuttle is one of the services offered by the Sunday Hotel Naala, Downtown Tulum. Please inform the hotel staff about your estimated arrival time.

Can we park our car at Sunday Hotel Naala, Downtown Tulum?

Guests of Sunday Hotel Naala, Downtown Tulum can take advantage of secure parking.

At what time can I check-in at the comfortable 4-star Sunday Hotel Naala, Downtown Tulum?

At the comfortable 4-star Sunday Hotel Naala, Downtown Tulum, you can check in from 15:00 till 23:00.

How much is a room at the hotel?

In <strong>the Zama district</strong> of Tulum, 4-star hotels offer an average nightly rate of $89. Rooms at the hotel are $22 cheaper than the city average at only $67/night.

What kinds of rooms does the 4-star Sunday Hotel Naala, Downtown Tulum offer?

The 4-star Sunday Hotel Naala, Downtown Tulum offers such room types as Deluxe Quadruple Room, Two-Bedroom Apartment, and Standard Queen Room.

Is there free internet in the comfortable 4-star Sunday Hotel Naala, Downtown Tulum?

Yes, at the comfortable 4-star Sunday Hotel Naala, Downtown Tulum Wi-Fi is provided for free.

What is the cancellation fee in the hotel?

At the hotel, free cancellation is provided.

Are there any business facilities featured at the 4-star Sunday Hotel Naala, Downtown Tulum?

Yes, for business travellers the 4-star Sunday Hotel Naala, Downtown Tulum provides conference facilities and a photocopy machine.

Does the comfortable 4-star Sunday Hotel Naala, Downtown Tulum offer rental services?

Guests will be able to rent cars directly from the comfortable 4-star Sunday Hotel Naala, Downtown Tulum.

Which facilities are provided in the 4-star Sunday Hotel Naala, Downtown Tulum?

Top locations of the 4-star Sunday Hotel Naala, Downtown Tulum include a storage room and a lobby area, whereas guests' safety will be ensured with 24-hour security service and a luggage locker.

Do you have a pool at the hotel?

Yes, the hotel features an infinity pool.